Th3 Platform LLC
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Frequently asked questions

Quick answers about joining and using the platform.

General

What is Th3 Platform?

Th3 Platform is an international Christian online community where you can list products and services, post events, list your ministry or business in our directory, access employment opportunities, network with fellow Kingdom-minded organizations and individuals, and obtain prayer—all in one place.

If you are a Christian business owner, Th3 Platform is your opportunity to expand your visibility. If you are a minister or a ministry, this is an opportunity for your ministry to reach as many people as possible.

Welcome to the family!

Why should I use Th3 Platform over other sites?

Th3 Platform is unlike any other site. This is not just a directory or global marketplace platform—you can network with other Christians, list your events and conferences, list your jobs to attract new recruits to a wider Christian audience. As a marketplace minister you will have an advantage to grow your business; as a church or minister your ministry will increase in visibility.

Do I have to be a Christian to list my ministry, product, services or event?

Yes—you need to be a Christian to list on Th3 Platform.

Although Th3 Platform caters for the Christian community, we welcome all denominations that observe and believe in the Godhead—the Father, the Son and the Holy Spirit—and have confessed with their mouth and believe in their heart that Jesus Christ of the Holy Bible is their own personal Lord and Saviour.

If you do not believe or observe the above, please do not subscribe with the aim of listing your ministry, business, service, event, or jobs.

Consumer

Can I set up an account as a consumer or a visitor on Th3 Platform?

Of course. Click Register to create an account. You can create a profile, but you will not be able to list anything until you subscribe to a listing package.

Why not go ahead and register as a consumer?

What is My Platform?

This is simply your back office if you have subscribed to one of our services or if you have registered an account.

Do I have access to My Platform as a consumer?

Yes. Once you have registered an account you will have access to My Platform. You can create a profile, edit or delete your profile, change your password, username, and more.

Can I view my list of products, businesses or services that I have bookmarked?

Yes. Log in to your account, open My Platform, and under bookmarks you will see the categories you have saved.

Ecclesia

What is an Ecclesia?

The Ecclesia is a directory of ministries—for example a physical church, or someone without a physical church who is in ministry as a worship leader, campus leader, missionary, evangelist, and more.

If you have a business, service, or event to list, use the Business, Products, or Events directory instead. If you are unsure which directory fits you, contact us.

Does it matter what denomination my ministry or church belongs to?

It does matter. We welcome Christian denominations that believe in the Godhead and in Jesus Christ as Lord and Saviour, as described in our terms.

If you do not believe or observe the above, please do not subscribe with the aim of listing your ministry, business, service, event, or jobs.

What if I am not a Christian—can I list a ministry, business, service or event?

No, you cannot create a listing. If you are in doubt, refer to our terms and conditions at https://th3platform.world/terms.

Can I list multiple ministries on Th3 Platform?

Yes. If you have multiple ministries, you may need to upgrade your subscription (for example to the unlimited listing plan).

Marketplace minister – products & events

What is the business directory and what do you mean by marketplace minister?

A marketplace minister is a Christian business owner who runs their own business. As Christians we should be active in the marketplace. If you own a Christian business, register on Th3 Platform and list your products, services, and business profile.

Products include bags, shoes, toiletries, makeup, clothing, furniture, vehicles, property, and much more.

Services include lawyers, solicitors, accountants, hairdressers, landscapers, builders, and many more.

Do I need to be a Christian business owner to list my products or services?

Yes. Refer to our terms and conditions for more information. If you are unsure which directory to use, contact us.

How do I list products and services?

Register on Th3 Platform, choose a subscription package that suits you, then add listings from My Platform by following the on-screen steps.

How do I attract customers back to my listing on Th3 Platform?

You can increase visibility by featuring your business on the landing page or on the main page of a particular category.

Events

What is the events directory?

The events directory allows you to list paid and unpaid events. Step up and list your events.

Can attendees change or cancel their event registration?

This depends on your event policy. We advise offering options to cancel or change registration where possible. Th3 Platform does not handle discussions about cancellations or ticket refunds—that is between you and the attendee.

What happens once my event has ended?

When your event has ended, it will no longer be listed as an upcoming event on Th3 Platform.

What is a featured listing?

Featured listing is advertising space where you can feature your event, ministry, service, product, or job on Th3 Platform's landing page or directory pages to reach a wider audience. See feature packages for pricing and duration.

Can I sign up to be featured?

Refer to feature packages in My Platform after you register. Th3 Platform may also select listings to feature at our discretion; if chosen, we may contact you and feature you at no cost.

Registering & signing up

How do I sign up or register on Th3 Platform?

Register at https://th3platform.world/register with your email address and a password. After verification you can create listings for your business, ministry, products, services, or events.

Creating a listing

How do I create a listing?

Go to My Platform, choose Events, Ecclesia, Business, Jobs, or Products, then click Add or Submit and complete the form. Add photos, location details, and a clear description, then submit.

Once I have posted my listing, will I get a website link?

Yes. Each listing has its own public link on the platform. Include as much detail as possible so visitors can learn about your ministry, shop, service, or event.

Can I share the website link with others?

Yes. Share your listing link with your network to reach the Christian community.

Can I list more than one item?

You can create multiple listings according to your subscription. Upgrade in My Platform if you need more capacity.

How can I find out what can or cannot be listed on Th3 Platform?

Please refer to our terms and conditions at https://th3platform.world/terms. This platform serves the Christian community; items that violate our policies are not allowed.

Can I edit a listing after it has been posted?

Yes. In My Platform, open the relevant directory (for example Ecclesia), view All listings, choose Edit, and update details or photos.

How do I report items that are not allowed to be listed?

Open the listing and use the Report option on the page, or email info@th3platform.world.

Subscriptions & packages

How much are Th3 Platform subscription packages?

Listing up to 5 items: $12.99 per month. Unlimited listings: $20.00 per month.

Packages and pricing shown in the app or site at checkout are authoritative if they differ.

Chat & messaging

Have a question for a lister?

Contact them directly through in-app messaging.

How do I see my messages?

Open Messages from the main navigation (or My Platform on web) to view your conversations.

Is direct messaging governed by your terms and conditions?

Yes. Hate speech, predatory behavior, graphic violence, malicious attacks, and content that promotes harmful behavior is not allowed. See https://th3platform.world/terms for details.

How do I report someone who is abusive or violates the terms?

Please report the user by emailing info@th3platform.world with screenshots and details.

My Platform (back office)

How do I access My Platform?

Register an account or subscribe to a listing package, then sign in to access your dashboard.

Can I delete my account or My Platform?

You can delete your account at any time from Profile settings. Once deleted you will no longer have access to My Platform.

What is a star rating?

Star ratings help evaluate lister responsiveness and quality so your listing stands out to visitors.

Refunds & returns

Can I get a refund on what I have purchased?

Contact the business directly for their refund policy. Th3 Platform is not responsible for returns or refunds.

I am not happy with what I purchased—can it be returned?

Contact the business directly. Th3 Platform does not handle returns or refunds between buyers and sellers.

Am I responsible for postage fees on returns?

Agree return postage with the vendor. Th3 Platform is not responsible for return shipping costs.

How can I cancel something I ordered?

Contact the vendor directly. Review their cancellation, return, and refund policy before you purchase.

Prayer request

I need prayers—can I receive prayer on Th3 Platform?

Use the Prayer request option in the site footer. Our team will pray for your ministry, business, event, product, services, or personal need.

Will someone call me to receive prayers?

No. When we receive your prayer request, our team will pray for you—we do not place phone calls for prayer requests.

Contacting Th3 Platform

How do I contact support?

Email info@th3platform.world or use Contact us on the website.

For listing issues, try refreshing the page or clearing cookies. For login problems, try the same steps, then contact support if the issue continues.

Reporting a lister

How can I report a listing?

Use the Report option on the listing or email info@th3platform.world. Our team will review your report.